Service Repairs and Planner

Service & Repairs Planner
Ferndown| Full-time, Permanent | Mon-Fri
Competitive Salary

We're recruiting for an experienced and highly organised Service & Repairs Planner to join a busy and growing team within the service and engineering sector. This is a fantastic opportunity to work in a fast-paced environment where customer service and coordination are key to success.

You'll be responsible for planning and coordinating engineering works - including repairs, services, and ECO projects. Working closely with internal departments, engineers, and customers, you'll ensure all jobs are scheduled, communicated, and completed efficiently.

Key responsibilities include:

• Managing engineer diaries and booking in upcoming works

• Liaising with customers to confirm appointments and issue RAMS

• Handling purchase orders for plant, parts, and hire equipment

• Communicating daily with engineers to discuss workloads

• Making courtesy calls to customers ahead of scheduled work

• Processing engineer worksheets and maintaining job records

• Booking travel, ferries, and hire vehicles for engineers

• Ensuring parts are dispatched ahead of repair works

• Keeping internal trackers and systems up to date

• Excellent administrative and planning skills

• Strong written and verbal communication

• Good attention to detail and problem-solving abilities

• Proficient with Microsoft Office and internal IT systems

• Calm under pressure and able to meet deadlines

• Positive, proactive and team-oriented

If you're someone who thrives in a busy role, enjoys working with people, and can juggle multiple priorities with ease - we'd love to hear from you.

Apply today or get in touch with the TeamJobs team to find out more.

INDCP